ecomexpert Account Health Management Services

Account Health Management is one of the most important parts of the online marketplace. ecomexpert offers account health management services for the sellers who are facing issues like seller account suspension, blocked, warned or even more a worst-case of blacklisted on the eCommerce Marketplaces like Amazon, Flipkart, Ebay, Paytm, Shopclues etc. We take care of:

  • Product ratings.
  • Negative feedback
  • Positive feedback
  • Breached orders.
  • Sourcing inventory.
  • Review return reasons.
  • Fake reviews.
  • Product handling.
  • Product packaging.
  • Customer service.

ecomexpert monitors overall performance and makes sure there is no parameter left which may harm the account health of the seller.

Product Quality & Handling

Checking the quality of the product handled to the buyer leads to a review of your business.

Performance Metrics

Analyzing the performance metrics like order defects, claims, chargebacks and buyers feedback.

Best Customer Service

Replying to buyers messages and resolving their issues quickly to avoid suspension of the account.

Account Health Analysis

We at ecomexpert analyze the risk factor of the seller account and all the performance matrix which can affect the account health of the Amazon, Flipkart, Paytm, limeroad, Myntra, Ebay etc. Marketplaces.

Risk Identification

Our team of experts identify the key factors where the risk of account health is involved.

Risk Assessment

We analyze that whether the risk involved is severe or minor and eliminate to ignore the same problem should not occur again.

Strategy Survey

We create a strategy that seller should not face the same problem again or any issue should not occur in the future and help seller to get their account on right track again.

Why choose ecomexpert

  • Higher conversion rates
  • Boost in sale
  • Best in Risk Identification
  • #1 in Account Reinstate
  • Best in Maintaining Account Health.

ecomexpert account health management services help to maintain the performance of account by taking care of product ratings, feedbacks both negative and positive and to find the number of breached orders.

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